Last Updated: July 22, 2026

Nisqually Valley Mechanical LLC respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request service, or otherwise interact with us through this website.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Your name
• Email address
• Telephone number
• Service address or project location
• Whether your request concerns residential or commercial property
• Information about your HVAC, electrical, controls, or maintenance needs
• Messages, photographs, documents, or other information you submit
• Information provided when requesting service, an estimate, or a callback

Please do not submit Social Security numbers, financial account information, medical information, passwords, or other highly sensitive information through a general website contact form.

We may also automatically collect limited technical information when you use the website, such as:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Approximate location derived from your IP address
• Date and time of access
• Website interaction and performance information

2. How We Use Information

We may use collected information to:

• Respond to questions and service requests
• Contact you about an estimate, appointment, repair, or project
• Evaluate your HVAC, electrical, maintenance, or controls needs
• Schedule and provide requested services
• Prepare estimates, proposals, invoices, and related records
• Maintain customer and project records
• Improve the operation, security, and usefulness of our website
• Diagnose technical problems
• Prevent fraud, abuse, or unauthorized website activity
• Comply with legal, regulatory, licensing, insurance, tax, and recordkeeping obligations
• Protect the rights, property, and safety of Nisqually Valley Mechanical LLC, our customers, and others

We will not use information submitted through a service-request form to send unrelated promotional text messages unless you separately consent to receive them.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website usage, improve performance, and protect the website from abuse.

Some cookies may be placed by service providers that support website hosting, analytics, spam prevention, embedded content, maps, forms, or other website functions.

You may be able to restrict or disable cookies through your browser settings. Disabling cookies may affect the operation of certain website features.

4. Analytics and Third-Party Website Services

We may use third-party services to host, maintain, secure, analyze, or support the website. These providers may receive limited information necessary to perform their services.

Depending on the tools enabled on the website, these providers may include:

• Website hosting providers
• WordPress and website-plugin providers
• Website analytics providers
• Spam and security services
• Email and contact-form providers
• Scheduling or customer-management systems
• Mapping or embedded-content providers
• Payment processors

These third parties process information under their own privacy policies and terms. Nisqually Valley Mechanical LLC does not control the privacy practices of independently operated third-party websites or services.

5. How We Share Information

We may share information with:

• Employees, representatives, or authorized personnel who need it to respond to your request
• Subcontractors, suppliers, consultants, or service providers involved in evaluating or performing requested work
• Website hosting, technology, email, security, analytics, and administrative providers
• Insurance carriers, bonding companies, accountants, attorneys, governmental agencies, or licensing authorities when reasonably necessary
• Law enforcement or other parties when required by law or reasonably necessary to protect legal rights or safety
• A successor or acquiring entity in connection with a merger, reorganization, financing, sale, or transfer of some or all of the business

We do not sell personal information for money.

6. Communications

When you submit a request, you authorize us to contact you using the telephone number or email address you provide for purposes related to your inquiry, estimate, appointment, service, project, or customer relationship.

Telephone carriers, email providers, and internet-service providers may apply their own rates, terms, and privacy practices.

Submitting a telephone number does not authorize recurring advertising or promotional text messages unless you separately provide any consent required by law.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Respond to your request
• Provide and document services
• Maintain project, warranty, accounting, insurance, licensing, and tax records
• Resolve disputes
• Enforce agreements
• Meet legal and regulatory obligations
• Protect our business and customers

Retention periods may vary based on the nature of the information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and physical measures intended to protect the information under our control. However, no website, electronic transmission, email system, or storage method is completely secure, and we cannot guarantee absolute security.

The FTC recommends that businesses collect only information they need, restrict access, protect retained information, and securely dispose of information that is no longer required.

9. Consumer Health Information

This website is intended for HVAC, electrical, building-controls, maintenance, and related contracting inquiries. We do not request or intend to collect consumer health data through the website.

Do not submit medical diagnoses, health conditions, disability information, medication information, reproductive or sexual health information, biometric information, or other consumer health data through our general website forms.

Washington’s My Health My Data Act imposes specific policy and consent requirements on covered entities that collect consumer health data. This policy is not intended to serve as a consumer health data privacy policy because Nisqually Valley Mechanical does not intend to collect such information through this website.

10. Children’s Privacy

This website is intended for adults seeking residential or commercial contracting services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

A parent or guardian who believes a child has submitted personal information may contact us to request its deletion.

11. External Links

The website may contain links to third-party websites. Those websites are operated independently and may have their own privacy policies and terms.

A link does not necessarily indicate that Nisqually Valley Mechanical LLC endorses or controls the linked website, organization, product, or service.

12. Your Choices and Requests

You may contact us to:

• Ask what personal information you have provided to us
• Correct inaccurate contact information
• Request deletion of information you submitted through the website
• Withdraw a service inquiry
• Ask questions about our privacy practices

We may retain information when reasonably necessary for legal, accounting, warranty, safety, fraud-prevention, dispute-resolution, or business-record purposes.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after an updated policy is posted constitutes acknowledgment of the revised policy.

14. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Nisqually Valley Mechanical LLC
Yelm, Washington
Email: info@nvmech.com