HVAC Service Technician
Yelm, Washington · Field service throughout the South Sound
NVM is seeking an experienced HVAC Service Technician to diagnose, service, repair, and maintain residential and light-commercial heating and cooling equipment. This position is best suited for a technician who can work independently, communicate clearly with customers, document findings, and make sound repair recommendations without unnecessary upselling.
Primary responsibilities
- Diagnose and repair heat pumps, furnaces, air conditioners, rooftop units, packaged equipment, and related components.
- Perform preventive maintenance, equipment inspections, operational testing, and seasonal service.
- Troubleshoot electrical, airflow, temperature-control, and refrigeration-system problems.
- Recover, evacuate, charge, and test refrigerant systems using proper procedures.
- Explain findings and repair options clearly and professionally to customers.
- Prepare accurate service documentation, equipment information, photos, and material needs.
- Identify work outside the authorized scope and obtain approval before proceeding.
- Maintain tools, assigned equipment, vehicles, and a clean and safe work area.
- Follow company safety practices and applicable codes, regulations, and manufacturer requirements.
- Support installation, startup, and commissioning work when needed.
Qualifications
- Prior HVAC service experience with the ability to diagnose common residential and light-commercial systems.
- Working knowledge of electrical circuits, motors, controls, airflow, combustion, and the refrigeration cycle.
- EPA Section 608 certification appropriate for the work performed.
- Valid driver’s license and an acceptable driving record.
- Ability to work from ladders, access rooftops and confined equipment areas, lift and carry tools and materials, and work outdoors in changing conditions.
- Professional communication, dependable attendance, and accurate recordkeeping.
- Ability to work independently while recognizing when additional support is needed.
- Commitment to safe work, quality workmanship, and respectful customer service.
Helpful additional experience
Commercial HVAC, rooftop units, controls or BAS, low-voltage wiring, hydronic systems, commissioning, electrical licensing, or manufacturer-specific training. These are preferred, not required.
